I have 256900 frequent flyer points membership number 3874410 Today after waiting a very long time I got through to your consultant requesting departure day and using emerates airlines with my points After checking no flights was available flying emerates airlines even part of the way Within 10 minutes I had booked a business class flight with emirates on the requested dates Why does this continues to happen when I want to use my points You are slowly losing a loyal customer by this your bad service I will try and tell as many people as possible Why be a member of qantas frequent flyer program