This company used to be known as PBV Plumbing Solutions. Gary and Ben are unlicensed plumbers. They will use any tactic to get payment from you including debt collectors, and the courts. (None of which are followed through with due to the licence issue) I have the threatening emails to prove it. Before contacting them I suggest you contact the QBCC and check out their licence status/history. They will claim they can do work unlicensed, however this is simply not true.