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Update Business - Internal Business Success
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Strapline
Description
To put it quite simply, "you look after your staff and they will look after your customers". Staff that are engaged are: - More likely to innovate. - More likely to go the 'extra mile' for your customers. - More likely to engage with your customer on a positive emotional level - Less likely to take sick leave. - And the list goes on............. We believe that the key is all in our name: Internal Business Success. We specialize in 3 key areas: - Call Centres: creation and structuring - Attracting & retaining quality staff(including staff appraisals) - Customer Service training - Initial review/assessment: free for metro customers - No minimum time if you decide to engage our services - On site and remote support available. - Option for a Monthly support Fee
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